BB is worst website I under no circumstances used.Normal foods be healthier When they are fresh.But this Site is undertaking specifically reverse.
I advised them that I bought a confirmation phone the products and solutions will probably be shipped in time for which they'd the exact same reply. It is very unethical and unprofessional from there close to become these irresponsible and careless towards your situation.
At eight:forty five pm, on Tuesday, although I'd guests waiting around on me, I remembered that they experienced once unsuccessful to provide while in the booked time slot, so I began to panic. I named their consumer treatment and they assured me that my buy is on its way, and will definitely be sent, with all of the items requested.
However the optimist ( Or even lazy!) me once more purchased from major basket which time paid out ahead of time to prevent scrambling for dollars in the last minute, but was shocked to determine that the amount for which I paid out ( Kiwis, apple fuji, lemons) was not what I acquired if the stuff was delivered, As you can imagine – sent later than time I selected – of among seven.00-nine.00 AM.
I am never about to order from bb. My good friends experienced handful of bad experiences by themselves but still I chose to give it a shot.
View conversation · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience caused. We can get again to you. Kindly spare us some time.
Really, I also had a horrible experience this week with BigBasket (first time just after purchasing ten+ times). Identical dilemma such as you: they have been speculated to provide inside the evening but didn’t (didn’t even get in touch with) then ended up providing the subsequent morning.
I named customer support yet again. They claimed that they will arrange for a delivery of that product the next day. The next day, once the shipping and delivery male came, he desired me to pay yet again for that lacking product. After i instructed him which i had presently paid, he requested me to simply call customer care yet again. All of this calling Expense me greater than fifty rupees! All for what? Their unique issues? In any case, Once i named customer care, they set me on maintain declaring that they can Verify the information, and then they hung up on me! I used to be operating from balance, so I asked the supply human being to simply call them. He explained, should you don’t wish to shell out this little amount of money, then go away it, I’ll fork out from my own pocket. Now, why ought to I pay two times for one thing? I tried to tell him that he really should explain to the big basket people today that I had by now paid out for that, but he stormed of claiming which i was low-cost! Is that this the type of assistance one particular expects from any business
A number of months back, I'd positioned an get with them, and booked an bigbasket.com offered slot through the internet site, However they unsuccessful to deliver and in position, despatched some petty apology sum to my wallet, which of course won't make up to the inconvenience prompted, but it had been their way of constructing items greater.
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I've order the groceries from Massive basket, each of the get had been either delay or cancel, regularly,unsuccessful to provide my buy, genuinely aggravating, The shopper treatment even mentioned that the get is dispatched but I hardly ever received it, seriously pathetic customer service, they never ever phone back & include...Examine More
This kind of pathetic services! I've ordered nendran banana on final Sunday. Tuesday The chief provides rotten dim skinned nendrans inside a transparent protect. I had been stunned to see the merchandise and questioned The chief to consider it backm. Identified as up the customer care selection requested them for the substitute.
Constrained variety: I used to be searching for a unique model of milk, couldn’t discover it on Major Basket. Also was trying to find a individual brand name of biscuits, couldn’t uncover. On the lookout for Keggs eggs. Couldn’t locate. Would like they'd raise their variety before long.
Binny left within months of signing up for Amazon , forcing Sachin to cough up money to pay back to the business.